Terms of Service — ClawdPro.ai

Effective date: March 1, 2026 · Last updated: March 1, 2026

1. Agreement to Terms

By accessing or using ClawdPro.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

ClawdPro.ai is operated by ClawdPro ("we," "us," or "our"). By purchasing a subscription you represent that you are at least 18 years old and have the legal authority to enter into this agreement.

2. Description of Service

ClawdPro.ai provides managed AI agent hosting. Specifically, we:

Provision a dedicated virtual machine (VM) for each subscribing customer
Install and configure OpenClaw AI on that VM
Create a Cloudflare tunnel and assign a unique subdomain (e.g., name.clawdpro.ai)
Maintain the infrastructure, apply security patches, and keep the service available

OpenClaw AI is an independent open-source project. ClawdPro.ai is a hosting provider and is not affiliated with or endorsed by the OpenClaw project maintainers.

3. Subscriptions and Payment

ClawdPro.ai offers subscription plans billed monthly or annually. Prices are displayed on the Pricing page and are subject to change with 30 days' notice.

Payments are processed by Stripe. We do not store your payment card details.
Subscriptions renew automatically at the end of each billing period unless cancelled.
You are responsible for all charges incurred under your subscription.
Prices are in US dollars. Applicable taxes may be added based on your location.

4. Cancellation and Refunds

You may cancel your subscription at any time by contacting support@clawdpro.ai or via the Stripe billing portal. Upon cancellation:

Your agent will remain active until the end of the current billing period.
No further charges will be made after the cancellation date.
At the end of the period, your VM and subdomain will be decommissioned.

We offer a full refund within 48 hours of your first payment if your agent was not provisioned successfully. Refunds are not issued for renewals or after the service has been actively used, except where required by applicable law.

5. Acceptable Use

You agree not to use the Service to:

Violate any local, national, or international law or regulation
Distribute malware, viruses, or other malicious code
Send unsolicited bulk email (spam) or engage in phishing
Conduct denial-of-service (DoS) attacks against any system
Mine cryptocurrency without explicit written permission from us
Store or transmit child sexual abuse material (CSAM) or other illegal content
Infringe the intellectual property rights of any third party
Attempt to gain unauthorized access to any system or network
Resell or sublicense access to the Service without our written consent

We reserve the right to terminate your subscription immediately and without refund if you violate these acceptable use requirements.

6. Resource Limits

Each subscription tier includes defined CPU, RAM, and disk resources as described on the Pricing page. You may not attempt to exceed these limits or circumvent resource controls. Excessive resource usage that degrades the experience of other customers may result in throttling or account suspension.

7. Intellectual Property

You retain full ownership of all content, data, and files you store on your VM. By using the Service, you grant us no rights to your data except those strictly necessary to provide the Service (e.g., maintaining backups for service continuity).

The ClawdPro.ai brand, website, and associated materials are our intellectual property. You may not use our name, logo, or trademarks without prior written consent.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We do not access, read, or share the contents of your VM's filesystem or agent conversations.

9. Availability and Uptime

We aim for high availability but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance with reasonable advance notice. We are not liable for any downtime or data loss resulting from causes outside our reasonable control, including Cloudflare outages, upstream provider failures, or force majeure events.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Indemnification

You agree to indemnify, defend, and hold harmless ClawdPro, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms or if we determine in our sole discretion that continued service would expose us or third parties to harm or legal risk. Upon termination, your right to use the Service ceases immediately.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions. Any dispute arising from these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

16. Contact

Questions about these Terms? Contact us at support@clawdpro.ai.